Vision
To be the leading automation and modernization software
and content driven knowledge solutions organization in Africa and beyond.
Mission
To provide innovative integrated technological and people−centric solutions
to help customers improve service delivery performance to their customers.
Values
We provide innovative, client-focused, and relevant technology solutions delivered with service excellence, a people-centric approach, social consciousness, and professionalism.
Technological Solutions
Billetterie Software
Billetterie® is an online service management/ ticketing system used for query management, business automation, case management, digitization, and platform services with business support. The product support client interface, automation of service requests, problem management/ call logging, tracking and performance reporting and is an omnichannel software platform with codeless configuration.
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IP Online
An online service for intellectual property businesses. The portal can be used for filing IP applications, maintenance of existing applications, searching for IP across multiple domains and databases as well as downloads of journals and publication
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Billetterie Connector (Content Utility for Bulk Applications)
An electronic filing utility for the filing of single and bulk applications using web/ API and desktop clients. The product is used mainly in registration offices where filing can be done directly by registrants or via intermediaries (agents). 3rd party integration via web services is an option. This includes the technology integration to digital signatures.
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E-filing
The Billetterie e-Filing portal is a digital platform that allows businesses and individuals to electronically submit and manage various IP artefacts and documents related to compliance, and intellectual property matters.
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Billetterie ED (Enterprise Development Platform)
Is an economic development consultancy-based platform that manages Economic development entrepreneurial services across industry sectors.
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Sword South Africa
Sword South Africa (Pty) Ltd is a system integration and professional services company, founded in 2003, as a subsidiary of the Sword Group, a Paris Euronext, New Market listed company. The controlling shareholding of the South African practice was subsequently acquired by a group of local black investors. The company is now rated BBB in terms of the Section 9(5) of the Broad Based Black Economic Empowerment Act of 2003 and has an effective black ownership of ninety five percent (95%) ; of which twenty six percent (26%) is in the hands of black women ; and nineteen percent (19%) in the hands of the youth through Umsobomvu Youth Fund. The company is led, controlled and managed by Historically Disadvantaged Individuals (HDIs), who enjoy overwhelming majority at Board, Executive and Management levels.
Case Studies
